Knowledge base
Browse help articles by category.
Getting started
Setting up StoreViewer for the first time
Get StoreViewer activated, add your regions, and load your first page.
Adding your regional storefronts to StoreViewer
How base URLs work and how to add, edit, or reorder regions.
License & account
How to activate your license
Enter your license key and activate StoreViewer on this device.
Moving StoreViewer to a new Mac
Deactivate your old device and activate StoreViewer on a new Mac.
Troubleshooting
Cloudflare error in StoreViewer
Why some sites show a Cloudflare error in a pane, and what to do.
Gatekeeper warning on Mac when opening StoreViewer
How to open StoreViewer the first time if macOS shows a warning.
Synced scrolling not working
Troubleshooting steps if panes stop scrolling together.
Pane blank or not loading
What to check if a region pane is blank or stuck loading.
How-to guides
Using saved profiles to switch between your stores and competitor sites
Save your stores and a competitor’s sites as profiles and switch instantly.
Setting up dual screen mode
Spread your regions across two monitors with synced navigation.
Still need help?
If these articles didn't answer your question, email us at sales [at] storeviewer.app and we'll get back to you as soon as possible.